PRIVACY POLICY

PRIVACY STATEMENT

ACES Yachting LLC (“ACES,” “we,” “us,” or “our”) is committed to providing excellent service to all of our customers and respects your concerns about privacy. For this reason, ACES has prepared this Privacy Statement to explain how we collect, use, and disclose information obtained through our website (the “Site”) and through your use of our various services.

What Information We Collect

We collect “Personal Information,” which includes any information that allows us to identify you (such as your name, address, telephone number, and email address). We may collect Personal Information to provide you with specific products, services, or information at your request (“Services”).
 
We also collect information linked to your computer or device (“Device Identifiable Information”) during the normal operation of our Site. This may include IP address, browser type, operating system, page views, web pages accessed, and referral URLs. On mobile devices, we may collect device type, model, OS, mobile browser, app usage, and unique device identifiers (e.g., IDFA, AAID).
 
We utilize Google Analytics and Google Ads reports to collect non-identifying data such as geolocation, browser and OS type, gender, age, and general household demographics. We may also access anonymized demographic insights from platforms like Facebook if you visit our social media pages.
We may occasionally invite you to complete surveys to improve our services. Participation is voluntary.
 
If you apply for employment via the Site, you will be required to provide certain Personal Information. This information will be used solely for employment-related purposes.

How We Use Information

We use your Personal Information to:

  • Process reservation or inquiry requests
  • Contact you regarding Services you have requested or purchased
  • Send promotional materials (with opt-out capability)
  • Assist in billing and payment processing
  • Fulfill contractual or legal obligations

Device Identifiable Information helps us improve the Site’s usability, understand visitor demographics, and ensure proper functionality.

We have a legitimate interest in using your Personal Information to deliver and improve our Services.

How We Share Information

We may share your Personal or Device Identifiable Information with trusted third parties who help us provide services, such as marketing agencies, consultants, web hosting providers, and marina partners. These entities act on our behalf and under our instructions.
We may also disclose information:
  • As required by law or legal process
  • To protect our legal rights or property
  • In connection with mergers, acquisitions, or company restructuring

Links to Third Party Websites

The Site may contain links to external websites. If you choose to click those links, please note
that this Privacy Statement does not apply to third-party sites, and we are not responsible for
their privacy practices or content.

Cookies

We use cookies for site functionality, analytics, and user experience enhancement. Cookies may store your preferences or previous selections to personalize your visit.
You may adjust your browser settings to disable cookies, but doing so may limit certain features
of the Site.

Information Collected from Minors

Our Site is not intended for users under 18. We do not knowingly collect Personal Information from minors. If we become aware that we have inadvertently collected such data, we will promptly delete it.

Security

We take reasonable precautions to protect the information you share with us. All submitted data is stored on secure servers behind firewalls. While we strive to protect your Personal Information, no transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

Retention

We retain your Personal Information only as long as necessary for business purposes or legal compliance.

Changes to this Privacy Statement

We may update this Privacy Statement periodically. Changes will be posted on this page. Please review it regularly for the most current version.

Your Rights and Contact Information

You may:
  • Request access to your Personal Information
  • Request correction or deletion of your data
  • Withdraw consent (where applicable)
  • Object to or restrict processing under certain conditions
  • Request data portability
To make such requests, or if you have any questions or complaints about this Privacy Statement, contact us at:
 
 
ACES Yachting LLC controls the Personal Information collected from this Site.